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The National Lottery2025

Transforming Player Experience for Millions Daily

A modern, high-concurrency UX & performance overhaul for Ireland’s largest lottery web platform.

+42%
Conversion Lift
0.8s
Avg Page Load Time
1.4M+
Active Monthly Players
Transforming Player Experience for Millions Daily

The Challenge

The legacy platform experienced lag during major jackpot draws, causing user drop-off and support bottlenecks. Mobile responsiveness was inconsistent, frustrating players trying to scan or buy tickets on smartphones.

Our Strategy & Solution

Aepora led a full UX research sprint, prototyping a streamlined player flow. We implemented a decoupled headless architecture with instant ticket purchasing, clear jackpot counters, and automated result notifications.

Key Quantifiable Outcomes

  • Increased mobile checkout completions by 42% in the first quarter.
  • Reduced server load response latency by 68% during peak 8 PM draw hours.
  • Awarded Best E-Commerce UX at the Irish Digital Media Awards.
"Aepora didn’t just redesign our site; they fundamentally reimagined how our players engage with our draws every single day."
Eoin McGuinness
Head of Digital, National Lottery

Project Scope & Deliverables

  • UX & UI Design System
  • Interactive Mobile Prototypes
  • Headless Frontend Development
  • A/B Testing & Optimization

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